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King's Sutton

Primary Academy

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Your Views

Your views are important to us: we’re always keen to hear your questions, comments and concerns. Here are a few ways you can express your views.

 

Speak with the class teacher

We hold Parent/Teacher evenings twice a year, once in the autumn term and another in the spring. We encourage parents of all our pupils to keep in close contact with the school and parents are welcome to speak with the class teacher for a moment or two after school, longer discussions can be arranged within a day or two. These meetings can be arranged if you have specific concerns or would like to know more about how to support your child.

 

Speak to the headteacher

As well as speaking to the class teacher, Mrs Kent will provide you with an overview of your child’s learning (she is responsible for tracking the attainment and progress of all children in our school) as well as talk about ways to support you and your child. She treats all feedback sensitively and appropriately – your feedback is one of the ways we can keep getting better and better.

 

Put your views in writing

Every year in the Summer Term, we send out a short survey for parents / carers. The survey is usually in two sections. The first section asks you to agree / disagree to a few statements – these relate to Ofsted inspection criteria and will be about teaching, learning, behaviour and safety, and leadership. There is always space for you to express your views, too. The second section is more open-ended and is usually linked to our school development plan – we might ask for your thoughts on an issue so we know whether or not we should work on improving it (school dinners, for example). The surveys can be returned to us unnamed, if you’d prefer.

Don’t wait until the annual survey, though! If you’ve got some feedback for us, we’d like to hear from you. You could send us an email or a short note. Just inside the main school building, close to the school office, there’s a secure yellow box – any feedback you have (including comments left anonymously) can be left here.

 

Contact Ofsted

Parent View gives you the chance to tell Ofsted what you think about King's Sutton Primary Academy. It asks for your opinion on 12 aspects of school, from the quality of teaching to dealing with bullying and poor behaviour. Ofsted uses the information you provide when making decisions about which schools to inspect, and when. By sharing your views, you’ll be helping us to improve – we’ll aim to keep doing the things you praise and sort out the things you criticise. Please remember that if your feedback is specific to your own child, it might be better to contact someone at school so we can respond quickly and specifically to help your child.

At the Parent View website, you’ll also be able to see what other parents have said about our school too!

 

Look out for our communications

Your questions, comments or concerns are often answered in our communications. We aim to produce a newsletter each week during term time for parents, carers and friends of the village. Our newsletters typically have class-specific information, school-wide news, forthcoming dates and community news. This is in addition to occasional letters which are sent home at various times throughout the academic year.

We send home paper copies of essential communications. However, we increasingly use other ways to communicate and use email to send messages where possible. We also email the newsletter out each Friday, so please ensure you register your email address with Mrs Ward in the main school office or drop her an email.

 

Make a complaint

We have an open door policy at KSPA and staff are nearly always available; so it’s easy to have a quick chat with your child's teacher, Mrs Kent or our Chair of Governors; Mrs Katharine Mansel-Pleydell.  Therefore, most concerns or complaints are dealt with quickly. However, if parents feel that they need to make a formal complaint, it should be made in writing to the Headteacher, who will investigate and give a response within ten days. If parents remain dissatisfied, they can appeal to the Chair of Governors. The case will then be reviewed by a Governors’ Panel and a final response given within twenty days. A copy of the Local Authority’s Complaints Procedure and any other documentation to which parents may require access is available from Mrs Kent.

Register your email address here!

We are increasing using email to send messages to parents; it's quicker, more reliable than coming home via your children and more environmentally friendly too! Queries sent via this form will be answered in the first instance by our Bursar, Nikki Ward.

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